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Terms & Conditions

1. Pricing and Product Information

All prices are expressed in Australian dollars and are (unless otherwise stated) inclusive of 10% GST (Goods & Services Tax) and do not include freight.

All efforts will be made to keep pricing current and stock counts accurate, prices and volume may be subject to change without notice.

Online pricing does not necessarily reflect in-store pricing and may differ.

We will make every effort to display information on this site accurately and as up-to-date as possible, however some attributes such as colour may appear different on your monitor.

 

2. Payment

Warrnambool Diving and Firearms accepts the following payment methods for online purchases:

Credit Card Payments

If paying via credit card/Papal you will be redirected to a secure Papal environment for payment processing. We do not access or store credit card details.

Direct Deposit

You can deposit money directly into our bank account via direct deposit.

Bank: National Australia Bank
Account Name:  Warrnambool Diving and Firearms
BSB: 083-751
Account Number: 53-183-6878

Please leave your order number as a reference or your order may be delayed while your payment is matched to the order. Orders paid by direct deposit will not be processed until full payment has been received. If no payment has been received within seven days your order will be cancelled.

Lay-by Purchasing

Warrnambool Diving and Firearms offer the ability to purchase items on Lay-by. Lay-by is only available for in-store purchases.

A lay-by sale is a sale in which goods are purchased through two or more payments. Depending on administration, value and potential depreciation of goods, Warrnambool Diving and Firearms may request the customer to sign a Lay-by Agreement. The intention of this document is so that the customer has a clear understanding of the terms of the lay-by. By breaching or cancelling the lay-by Warrnambool Diving and Firearms may incur a loss on the goods and the customer may be subject to a cancellation fee as per the Lay-by Agreement Terms and Conditions to cover said loss.

Items Out of Stock

We endeavour to keep our website listings up-to-date on stock levels however in the event that an item ordered on-line is out of stock at the time of ordering, we will contact you and offer a full refund or alternative purchase.

Knives, Firearms, Ammunition and Aerosols

•    You must be over the age of 18 to purchase a knife. We will request proof of age for all knife purchases.
•    Knives are available for local pick-up only so age can be verified.
•    Firearms and Ammunition cannot be purchased online.
•    Aerosols are classed as dangerous goods and therefore cannot be posted. All aerosol cans are available for local pickup only.

 

3. Transfer of Ownership

Ownership does not pass to the customer until the goods are paid for in full and funds have been cleared.

4. Delivery

Freight

Freight is applicable unless otherwise agreed.

Your order will be dispatched within 24 hours of the next business day of payment receipt. If there are any delays due to out of stock products we will notify you as soon as possible and you have the option of changing or cancelling your order.

We deliver Australia wide. Shipping times are estimated between 5 – 7 days depending on your location within Australia.

We cannot deliver to Post Office Boxes. If you are a customer requiring delivery to a residential Address, and cannot be available for delivery you must leave note providing information on where your order can be left.

The customer is responsible for ensuring that the postal address listed on their account page is valid and accurate. Please note that re-delivery charges may be applicable if your order cannot be left at the address provided.

Local Pick-up:

We offer local pick-up as a delivery option when you reach the payment screen. This option is free-of-charge however the items must be collected within 7 business days for purchase.

Items marked for local pick-up can be collected from the following address:

179A Fairy Street
Warrnambool
VIC 3280

Customer must provide a copy of order invoice at time of pick-up.

5. Returns Policy

Our items are thoroughly checked before they are sent. Although we sell quality products things don’t always work out or you may have purchased the wrong size or colour. If for any reason you’re dissatisfied with your purchase, you can return the merchandise for a full refund less postage/shipping costs. Conditions apply as listed below.

Online Purchases:

•    All items must be returned in original purchase condition with original factory packaging.
•    Goods must be returned with a copy customer’s original invoice.
•    You must indicate your intention to exchange/return within 7 days of delivery date.
•    An Authorization Reference Number must be obtained before any goods can be returned. An Authorization number can be obtained by phoning us on 03 5562 1685 or emailing at scubaone@live.com.au
•    Please note: All sale item purchases are final and not exchangeable.

In-Store Purchases:

•    All items must be returned in original purchase condition with original factory packaging.
•    Items must be returned with customer’s original invoice.
•    Items must be returned within 2 business days of original purchase date.

Warranty

Should an item sold by Warrnambool Diving and Firearms be still within the manufactures warranty period, it may be returned to the store as a warranty claim. The warranty claim must satisfy the following criteria.

•    Customer is responsible for organising return shipping of the item.
•    Goods must be returned with a copy customer’s original invoice.
•    An Authorization Reference Number must be obtained before any goods can be returned. An Authorization number can be obtained by phoning us on 03 55621685 or emailing at sales@divingandfirearms.com.au

We will return the item to the manufacturer/distributor who (at their own discretion) will deem if the item is indeed faulty. Once the item returned has been deemed faulty, the manufacturer will either repair or replace the faulty goods. If the item is found not to be faulty by the manufacturer Warrnambool Diving and Firearms will return the goods to the customer.

Should the goods be repaired or replaced by the manufacturer, the warranty on the repaired or replaced goods shall continue from the original purchase date. Should the items not be able to be repaired or replaced within a reasonable time-frame the item will replaced with a substitute item of approximately equal value and to suit intended purpose of the original item. The customer may be required to pay the difference if a substitute item chosen has an increased value than that of the original, or alternatively the customer may be entitled to a refund of the price difference should the substitute product is of less value than that of the original. If the item is not be able to be replaced as described the customer will be offered a full refund.

6. Agreement Between User and Warrnambool Diving and Firearms

The Warrnambool Diving and Firearms web site is comprised of various web pages operated by Warrnambool Diving and Firearms.

The Warrnambool Diving and Firearms web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Warrnambool Diving and Firearms web site constitutes your agreement to all such terms, conditions, and notices.

7. Modification of these Terms of Use

Warrnambool Diving and Firearms reserves the right to change the terms, conditions, and notices under which the Warrnambool Diving and Firearms web site is offered, including but not limited to the changes associated with the use of the Warrnambool Diving and Firearms web site.

8. Links to Third Party Sites

Warrnambool Diving and Firearms web site may contain links to other web sites (“linked sites”). The linked sites are not under the control of Warrnambool Diving and Firearms and Warrnambool Diving and Firearms is not responsible for the contents of any linked site including without limitation any link contained in a linked site, or any changes or updates to a linked site. Warrnambool Diving and Firearms is not responsible for web casting or any other form of transmission received from any linked site. Warrnambool Diving and Firearms is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Warrnambool Diving and Firearms of the site or any association with its operators.

9. No Unlawful or Prohibited Use

As a condition of you use of the Warrnambool Diving and Firearms web site, you warrant to Warrnambool Diving and Firearms that you will not use the Warrnambool Diving and Firearms web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Warrnambool Diving and Firearms web site in any manner which could damage, disable, overburden, or impair the Warrnambool Diving and Firearms web site or interfere with any other party’s use and enjoyment of the Warrnambool Diving and Firearms web site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Warrnambool Diving and Firearms web site/s.

10. Liability Disclaimer

The information, software, products, and services included in or available through the Warrnambool Diving and Firearms web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein Warrnambool Diving and Firearms and/or its suppliers may make improvements and/or changes in the Warrnambool Diving and Firearms web site at any time. Advice received via the Warrnambool Diving and Firearms web site should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

Warrnambool Diving and Firearms and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Warrnambool Diving and Firearms web site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Warrnambool Diving and Firearms and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Warrnambool Diving and Firearms and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Warrnambool Diving and Firearms web site, with the delay or inability to use the Warrnambool Diving and Firearms web site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Warrnambool Diving and Firearms web site, or otherwise arising out of the use of the Warrnambool Diving and Firearms web site, whether based on contract, tort, negligence, strict liability or otherwise, even if Warrnambool Diving and Firearms or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Warrnambool Diving and Firearms web site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Warrnambool Diving and Firearms web site.

11. Indemnification

You agree to indemnify, define and hold harmless Warrnambool Diving and Firearms from any and all liability, penalties, losses, damages, costs, expenses, legal fees, causes of action or claims caused by or resulting directly or indirectly from your use of our productions which damages either you, Warrnambool Diving and Firearms, or any other part or parties without limitations or exception. This indemnification and hold harmless agreement extends to all issues associated with your account and dealings with Warrnambool Diving and Firearms.

12. Refusal or Discontinuation of Services and Products

Warrnambool Diving and Firearms has sole discretion and reserves the right to refuse or discontinue the supply of services or products to any person. Warrnambool Diving and Firearms may deny you access to all or part of its services or products without notices if you engage in any conduct or activities that Warrnambool Diving and Firearms in its sole discretion believes violates any of the terms and conditions in this agreement.
Warrnambool Diving and Firearms will have no responsibility to notify any third-party providers of services, merchandise, or information, nor responsibility for any consequences resulting from such discontinuance or lack of notification. You agree that Warrnambool Diving and Firearms has the right to disclose any information about you as necessary to satisfy the law, or to protect itself against any legal action.

13. Copyright and Trademark Notices

All contents of the Warrnambool Diving and Firearms Web Site are: and/or its suppliers. All rights reserved.

14. Trademarks

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.

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Scuba Equipment, PADI Open Water Courses, Equipment Hire, Firearms & Ammunition, Archery & Targets, Gas / Air Tank Fills & Testing.